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Registering Users in OpsAssist

A guide to the OpsAssist registration process for new users, covering both Microsoft Authentication and Email/Password options. Includes prerequisites, step-by-step instructions, and best practices for a smooth onboarding experience.

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Written by kevin astilla
Updated over 4 months ago

Overview

This feature provides guidance for administrators and users on completing the OpsAssist registration process after receiving an invitation email. Designed for new users joining the platform, this walkthrough ensures smooth onboarding by explaining the available registration options: Microsoft Authentication or Email and Password. By following these steps, users will successfully create their OpsAssist account and gain access to the platform’s features.


Prerequisites

  • The user must have received an invitation email from OpsAssist.


Step-by-Step Instructions

  1. Open the email from OpsAssist with the subject “You've Been Invited to Join OpsAssist.”

  2. Click “Accept Invitation” to begin the registration process.

  3. Choose one of the following registration methods:

    1. Microsoft Authentication

      • Click “Continue with Microsoft.”

      • You will be redirected to sign in with your Microsoft account.

    2. Email and Password

      • Enter your first and last name.

      • Create a password and confirm it in the field below.

      • Click “Create Account.”

  4. After completing registration, you will be directed to the OpsAssist landing page.


Tips & Best Practices

  • Use a strong, memorable password that includes numbers and special characters.


Support & Contact

Still need help? Reach out through the Intercom chat and we’ll respond as soon as we can.

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